You must check constantly the performance and quality of bothsupervisors and agents according to the stablished targets.What youll be doing:Daily follow up to the TOPS to manage supervisors.Support, motivate, evaluate, and provide coaching to the team.Maximize teams productivity.The TOP Team is looking for someone who:Has a 90% and up English level.Has minimum 1 year of experience as a supervisor or as a lead in sales or commercial accounts.Has experience/knowledge in digital marketing.Enjoys helping others and solving situations with a positive attitude.Is proactive, responsible, empathic, and...