Contributes to the overall success of the MIS – Central Support Services team in the Client Experience Center (CEC) - GBS DR & COL being responsible for supporting the CEC reports and developing advanced analytics initiatives to achieve optimized processes and therefore boost regional and local strategies for the CEC. […]
• Integrate, improve, and analyze all data sources that measure operational performance to increase accuracy and maintain an appropriate variable compensation plan (VCP), as well as other recognition and performance evaluation programs. […]
• Present monthly, quarterly and yearly...