Cloud Operations Engineer Advanced english level

  • Empresa:

    Sutherland Global Services SGS

  • Ubicación:

    Bogotá, D.C., Bogotá, D.C., Colombia

  • Salario:

    6000000

  • Tipo de contrato:

    Indefinido

NICE is currently seeking a technical, handson, customerfocused Cloud Operations Engineer to join our growing Cloud team. […]
Perform operational duties including application server health, service recycling.
Identify and resolve operational issues e.g., batch failures, network issues, client data feed errors […]
Maintain operational documentation, e.g., incident tracking and run books. […]
Review Client support tickets and requests under service SLAs.
Resolve level 2 and level 3 issues i.e., application support, DBs and data center related issues. Document issues in customer support portal. […]
4...

hace 21 días en: computrabajo.com.co

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