Key Responsibilities: 1. Customer Engagement and Success Metrics: Provide exceptional support to assigned customer accounts, ensuring they achieve their desired success metrics and ROI Foster proactive and consistent client engagement, building strong relationships with customers Utilize a data-driven approach to secure account health and customer success. 2. Renewal Management: Take the lead in managing the renewal process for existing accounts, identifying and addressing potential obstacles to ensure smooth and timely renewals Collaborate with internal...