We’re seeking a seasoned Senior Customer Service Specialist to join our customer support team—with the opportunity to grow into a Team Lead role. This position is ideal for an experienced customer service professional who thrives in complex, multi-channel environments and is ready to take the next step in their career by mentoring others and driving process improvements.You’ll bring 5+ years of customer service experience , preferably with 3 years in e-commerce , and expertise in managing customer interactions via email and social media platforms (Facebook, Instagram, Tiktok) . […]
Manage escalated...