We're looking for a detail-oriented Business Analyst to help enhance our Business Voice (BV) Portal—a central platform for customers, partners, and internal teams to manage telephony services, billing data, and account insights. You'll gather requirements, support Agile delivery, and improve user experience across the platform.
Ideal candidates will bring experience with customer portals, billing systems, and telecom service models, along with a strong grasp of Agile methodologies. […]
Ensure billing data (invoices, payments, usage) is accurate and user-friendly; support ERP/tax/payment system...